Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (email, name)
• Payment information (processed securely through our payment provider)
• AI chat conversations you choose to backup
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage

3. Data Security

All chat data uploaded to Tarkle is encrypted both in transit and at rest. We implement industry-standard security measures to protect your information. We do not access, read, or share your chat conversations with third parties.

4. Data Retention

We retain your chat backups for as long as your account is active. After subscription cancellation, you have full access for 90 days, followed by basic view-only access to your archived chats.

5. Third-Party Services

We use third-party services for payment processing and analytics. These services have their own privacy policies governing the use of your information.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

7. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tarkle.ai